Privacy policy

Privacy Policy

Effective Date: October 2026

MyToque respects your privacy and takes reasonable steps to protect the personal information associated with your shopping experience. This Privacy Policy explains how information may be collected, used, and shared when you visit www.mytoque.us or purchase our furniture.

Information We Collect

Depending on how you interact with our website, we may collect:

  • Name and contact information.

  • Email address and telephone number.

  • Billing and shipping address.

  • Order history and transaction details.

  • Information submitted through customer service inquiries.

  • Browser, device, and website interaction information.

  • Cookie and similar technology data, where applicable.

How We Use Your Information

We may use information to:

  • Process payments and fulfill orders.

  • Arrange furniture shipping and delivery.

  • Send order confirmations, tracking information, and service updates.

  • Respond to questions, returns, and warranty-related inquiries.

  • Maintain and improve our website.

  • Help detect fraud and unauthorized transactions.

  • Meet legal, tax, accounting, and regulatory obligations.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support shopping-cart functionality, remember preferences, measure website performance, and understand how visitors use the site.

You may be able to control certain cookies through your browser settings or available website controls. Disabling some cookies may affect website functionality.

Payment Information

Payments are processed through third-party payment providers. Payment information is handled according to the applicable provider's practices and policies.

MyToque does not store complete credit or debit card numbers on its own website systems.

How Information May Be Shared

We may share information when reasonably necessary with service providers that help us operate our business, including payment processors, shipping carriers, fulfillment partners, website hosting providers, analytics services, and customer support providers.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.

Data Security and Retention

We use reasonable safeguards designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Information may be retained for as long as necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and meet legal obligations.

Your Privacy Choices and Rights

Depending on applicable law and your location, you may have rights to request access to, correction of, or deletion of certain personal information, or to ask questions about how it is used.

To submit a privacy request, contact us using the details below. We may need to verify your identity before processing certain requests.

Contact Information

MyToque

Website: www.mytoque.us
Email: sales@mytoque.us
Phone: +1 (315) 528-6457
Address: 1527 Pacific Avenue, Santa Cruz, CA 95060, United States
Service Hours: Monday–Friday, 9:00 AM–6:00 PM (ET)